
A LITTLE SOMETHING EXTRA...
Just for our customers x
Hi (first name), it's Holly here!
Over the last few months, I have been working on something that I am really excited to share with you: this is our brand-new HORZEHOODS®️ VIP CLUB! We really wanted to find more ways to reward you for shopping with us and, most importantly, to say thank you for your continued support.
A lot of our customers shop with us time and time again because of the quality and variety of products we offer, and we really do appreciate you. We know there are plenty of places you could shop for your equestrian wear, so the fact that you continue to choose HORZEHOODS®️ means a lot to us.
Where we reward your loyalty:
As you know, we already love adding little extras to your orders to celebrate milestones, whether that is your first order, your 5th order, spending over £75, reaching 50+ orders and more!
So, we thought, why stop there? We have always referred to you as our VIPs, and we wanted to find more ways to make you feel like one. That's where the HORZEHOODS®️ VIP CLUB comes in!
So, how does it work?
You will earn 50 points just for signing up to the VIP Club, and we have also set the system up to recognise your order history from the last 12 months to make sure you get rewarded for those purchases too. You will earn a point for every £1 spent on your previous orders and then you will be placed into one of our VIP tiers. Each tier comes with its own benefits, and the more you progress, the more rewards that become available!
The main idea of this loyalty programme is that you can earn points through things like shopping with us, leaving reviews, following us on social media and more, and then use those points to redeem rewards such as discount codes. As you know, we don’t offer many discounts, so we have created this so it is exclusive to our existing customers to simply reward your loyalty. This is our way of giving back to you!
Plus, if you are a Gold or Platinum VIP, you will also get free UK shipping on every order!

*This is an example account above to show what is included in each tier.
How do I join?
To join the HORZEHOODS VIP CLUB, you will just need to:
- Sign up using the email address you use when shopping with us.
- Create a password and log in.
- You will then be able to see your previous 12 months of shopping history and your current VIP tier.
- From there, you can see all the ways to earn points and how to redeem your rewards!
It is as simple as that🤎

A little P.S.
As your order history is backdated for the last 12 months, this is what determines your starting tier. If you feel you should be in a different tier, just get in touch with me and I will be happy to look into it for you!
I hope you love it, please let me know your thoughts or email me with any questions!
Holly xx
holly@horzehoods.com
